If no battery spare parts are available, we will give you an approximate date of when new stock will become available. Q: I have purchased the HUAWEI Care - Official Battery Replacement Service, but the HUAWEI Authorised Service Centre does not have available battery spare parts, what can I do?Ī: HUAWEI Authorised Service Centres will inform you if your battery replacement cannot be processed.Service Centre (while the battery is in stock). A battery replacement through postal repair usually takes 5 to 7 working days from the day when the device arrives at our HUAWEI You can also send your device to us by using the postal repair service. That you book an appointment prior your visit to avoid waiting time. Q: How long does a battery replacement take?Ī: A battery replacement can usually be completed within 1 hour at our HUAWEI Authorised Service Centres (with appointment).If this service should not be booked within that time, an automatic refund will be issued for you and your Official Battery Replacement Service rights will no Q: I have purchased the HUAWEI Care – Official Battery Replacement Service, how long do I have until the service expires?Ī: This service needs to be booked within 30 days after purchase.Q: I have purchased the HUAWEI Care - Official Battery Replacement Service, but there is no HUAWEI Authorised Service Centre near me, what should I do?Ī: You can request a postal repair service, we will collect and deliver your device to our HUAWEI Authorised Service Centre – do not.
#WATCH BATTERIES NEAR ME SOFTWARE#
In order to protect your privacy and data security, the software of your device will be reset to its factory settings during the diagnosis and replacement process, and all of your personal data and information may be deleted.įor this reason, please make sure that you back up all of your personal data before sending your device for a repair. Should you wish to request a refund, please contact HUAWEI customer services on 08. Should HUAWEI Authorised Service Centres do not have battery in stock, a longer repair Applicable models depend on the battery spare parts inventory. The battery replacement service is provided by HUAWEI Authorised Service Centres. If the damage is unrepairable or you choose not to have the additional repair carried out, your device will be returned to you unrepaired and you will receive a refund on the purchase of the Service. * If upon inspection of your device the HUAWEI Authorised Service Centre determines that non-battery related components are damaged and require repair or replacement in order to replace the battery or to make the device operational, you mayīe offered the option to make a payment for the additional repairs before the repair and battery replacement is performed. Door step collection, all logistics fees covered
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